Best Hotel Management Software for small properties

Small hotel management software

Elevate the small hotel experience

Modernize your small hotel operations with 黑料网 PMS. Reach the right guests, automate manual tasks and enjoy total flexibility to focus on running your property your way.

Book a demo

Trusted by boutique hotels around the world

Power, simplicity
and flexibility in one

Embrace a simple to learn, simpler to use hospitality platform that helps you keep pace with changing business needs and guest expectations, making it easier than ever to run your hotel.

Accessible anytime, anywhere

No reliance on IT. No need for on-site servers. With our cloud-native software, all you need is a web browser, and you can manage operations anywhere, anytime.

Tailors to your brand

Choose from over 1,000 integrations to explore 鈥� from AI tools to accounting software (think of them like apps on a smartphone) 鈥� and fully customize your platform to fit your needs.

Boosts occupancy

With a direct connection to Booking.com and Expedia, any prices, restrictions, or availability in your PMS update in real-time, helping you fill rooms faster while reducing overbooking.

Easy to learn

An intuitive interface, sleek dashboards and role-based e-learning means even staff who are new to hospitality can learn how to use the system in just a few days.

Automate your operations

Put an end to repetitive, time-consuming tasks and let your team focus on what really matters. With automation handling the manual work, you can bring the human touch to hospitality.

Reservation management

Make reservation management simple with a clear, at-a-glance view of who鈥檚 coming and going and use smart features designed to optimize occupancy and uncover opportunities.

Optimize room assignments with one click
Toggle between views: day, week or month
See short- and long-stay reservations in one timeline

Rate management

Whether it鈥檚 room prices, products or other spaces, easily adjust and optimize your rates to increase incremental revenue, respond to demand and attract more customers, like families.

Set rates on factors like length of stay or day of the week
Grow key segments with flexible pricing
Respond to demand automatically

Housekeeping management

Swiftly track the status of rooms and share updates in real-time - without the need for trips back and forth to the front desk by housekeeping.

Real-time updates from mobile devices
Smart scheduling for prioritization
In-app messaging improves task assignment

Give guests a one-of-a-kind experience

The best technology is built to adapt to your property鈥檚 (and your guests鈥�) evolving needs. That means delivering fast, digital experiences that put your guests in the driver鈥檚 seat.

User-friendly booking engine

Make booking a room directly on your site fast and easy. With an embedded booking engine guests can easily select dates, see room choices, plus products or services to enhance their stay 鈥� all in a matter of minutes.

Self-serve kiosks

There鈥檚 no worse first impression than a flustered front desk and long lines. With personalized self-serve kiosks, guests can check in, check out and settle their bill in their own time.

Mobile solutions

Advance your customer service and connect with guests through mobile solutions. Let them check-in from anywhere, request room service, and message with reception, all from their own devices.

More ways to make
money

Direct bookings

Why pay OTA fees for your bookings? Give your guests a seamless way to book directly on your site, along with personalized services that enhance their stay and help your revenue grow.

Revenue-generating add-ons

Whether it's through direct bookings, self-service, or chat messaging, offer guests extra value with tailored add-ons at the right touchpoints throughout their stay.

Monetize every space

Your hotel is more than rooms. Treat every space or service - like parking spots, meeting rooms, and event spaces 鈥� the same as stays. Managed on one platform, by the hour, day or month.

Secure, easy, embedded payments

Tap into 黑料网 Payments for a fully embedded solution that saves time, lowers costs, and enhances revenue 鈥� all while giving guests a fast and frictionless experience. Our CEO, Matt, tells it best. Take a listen to Matt Talks.

Save time through automation

黑料网 customers save up to 10 hours per week. That's less time asking for payments and punching numbers, and more time sparking meaningful interactions with guests.

Secure property and guest data

Whether a guest pays online or on-site with 黑料网 Terminals, card information is automatically tokenized and stored securely on their profile, ready to be used for future payments without needing a card present.

Give guests more ways to pay

Meet your guest's payment preferences with multiple ways to pay 鈥� from in-person to contactless 鈥� at every stage of their journey from booking and beyond.

Boost accuracy and reporting

With payments automatically processed in the PMS, you can expect real-time overviews, centralized reconciliation and tailored payment reports.

Insights for success

Read the stories from 黑料网 customers.

1/6

鈥淭he good optimization of resources and easy usability of 黑料网 make coordination between reception, cleaning and administration departments simple and fast. We can resolve any issue almost immediately.鈥�

Rodrigo Llorente General Manager, Mola!

17%

yearly growth rate with 黑料网 as their hospitality system. Read more

Villas Foch Square image next quotes- 1356x1300-50

鈥淲e chose 黑料网 because it was straightforward to use and understand, particularly for people whose background is outside of hospitality. This simplicity allows us to really focus鈥╫n creating memorable experiences for our guests.鈥�

Marie Coatanea Front Office Manager, Villas Foch

84%

higher RevPAR in second summer with 黑料网 compared to the first summer. Read more

鈥淲e installed our previous PMS fifteen years ago, and it hasn鈥檛 changed since. 黑料网 gives us more flexibility 鈥� we鈥檙e not locked into outdated software that hinders our growth.鈥�

Axel Jobic Owner

90%

黑料网 POS + ZERO chargebacks Read more

鈥淪witching to 黑料网 has been the perfect choice for us. The platform is user-friendly, saves time and has made it much easier to onboard new staff.鈥�

Rony Bou Rached Operations Director, Isidore Hotel

30 mins

saved every night, no more closing reports. Read more

鈥淭he switch from the old system to 黑料网 felt like a leap from the past into the future. It is the heart of our system, but its connectivity with other tools makes it incredibly powerful. 黑料网 is the perfect blend of flexibility and efficiency.鈥�

Arnaud Stomboli General Manager,
Ternelia Les Grands Massifs

18%

staff turnover vs industry average of 80%. Read more

鈥淲ith 黑料网, managing multiple space types is easy. Having everything in the same platform saves time operationally and makes reporting much easier too."

Fabien Beauvallet Director, Hotel Paradiso

34%

online check-in rate. Read more

Get started in 鈥╰hree easy steps

Schedule a 30-minute call with鈥╝ 黑料网 expert.

Get a personalized demo and see what 黑料网 can do for you.

Expert onboarding to get you earning revenue in no time.

Book a demo

FAQs

What is hotel management software for small hotels?

Hotel management software for small hotels is a type of property management system (PMS) designed to streamline daily operations, improve the guest experience and reduce manual work. It centralizes key tasks like reservations, billing, housekeeping and guest communication in one platform, making it easier for owner-operators and smaller teams to manage their properties efficiently.

What can a small hotel PMS do for your property?

A small hotel PMS helps you automate repetitive tasks, track occupancy and revenue in real time and offer a smoother, more personalized guest journey. From handling check-ins and payments to assigning rooms and managing housekeeping, a PMS gives you better control over your operations while saving time for your team.

What are the benefits of small hotel management software?

With the right hotel software, small properties can compete with larger hotels by operating more efficiently and providing a high-quality guest experience. Benefits include faster check-in processes, automated payments and invoicing, improved housekeeping coordination and easier upselling of extras like early check-in or parking. It also helps you manage availability and rates across channels, reducing overbookings and maximizing revenue.

What is the best small hotel software?

The best hotel software for small hotels is flexible, easy to use and built to scale with your business. 黑料网 offers a cloud-based PMS that simplifies every part of small hotel operations, from reservations to housekeeping. Whether you鈥檙e managing a boutique hotel, a B&B or a small group of properties, 黑料网 helps you deliver seamless service while boosting productivity and revenue.

Can I manage my small hotel remotely with cloud-based software?

Yes. Cloud-based hotel management software lets you run your property from anywhere with an internet connection. Whether you're on-site, working from home or traveling, you can check reservations, update availability, respond to guest messages and monitor performance in real time. This level of flexibility is especially useful for small hotels with lean teams or owner-operators who wear many hats.

黑料网